Frequently Asked Questions
Product & Usage
Can I use 1Above on a long flight?
Absolutely, you can use 1Above on a long flight. It does not affect sleep and contains no caffeine or stimulants. It is designed to help with hydration and provide essential nutrients during travel. Additionally, 1Above contains Pycnogenol, which helps reduce jet lag symptoms.
How much 1Above do I need?
For travel, one tube of 1Above is enough for up to 25 hours of flying. For daily wellness, one tube lasts about 5 days if you take 2 tablets per day.
Use our simple calculator to work out your ideal dose based on your travel duration.
Instructions: Slide the airplane icon to calculate how much 1Above you need for your trip. Be sure to purchase the same amount for your return journey.
Rule of thumb
Travel: Take 1 tablet (dissolved in 500mL of water) every 2–3 hours of flying while awake. For best results, take 2 tablets per day for the two days before and after travel. Maximum 7 tablets per day.
Work & Party: Take 2 tablets daily to support your wellness.
When should I take 1Above?
Dissolve one tablet in 500 mL of water and sip during your flight or trip. Many travellers also enjoy using 1Above before and after travelling to stay hydrated and refreshed.
Does 1Above keep you awake or interfere with sleep?
No, 1Above does not contain caffeine or stimulants, so it won't keep you awake. Some people notice they feel more energised, which comes from the hydration and nutrients helping your body perform at its best.
Can I use 1Above even when I'm not flying?
Absolutely, while 1Above was designed with travellers in mind, it's just as useful for busy days, long work hours, or whenever you need smart hydration and wellness support.
Safety & Ingredients
Can children take 1Above?
1Above is designed for adults only. While research suggests the ingredients are generally safe, we recommend not giving 1Above to children as a precaution.
Is 1Above gluten free?
Yes, 1Above Jet Lag Relief+ Tablets are gluten free.
Does 1Above Jet Lag Relief+ contain sugar?
Very little, less than 1g per tablet.
Is 1Above safe during pregnancy?
1Above contains Pycnogenol (pine bark extract), one of the world's most studied antioxidants. However, its safety during pregnancy has not been extensively studied. As a general precautionary measure, it is best not to take 1Above. *You can still follow the steps in this article to minimise jet lag.
Does 1Above interfere with my medications?
1Above is a supplement, not a medicine, and is generally safe for adults. However, if you are taking any medications, we recommend checking with your healthcare professional to make sure it's suitable for you. We want you to feel confident and safe when using 1Above.
Shipping & Orders
Where can I buy 1Above?
Please check out our stockist page.
If you live in Australia or the US, you can place an order from Amazon with faster shipping options.
*Orders placed on this website are shipped from New Zealand.
Do you offer free shipping?
We offer FREE SHIPPING worldwide for orders:
- Over NZ$70 shipping within New Zealand,
- Over NZ$100 shipping to Australia,
- Over NZ$150 shipping elsewhere.
Orders placed here will be fulfilled from New Zealand via NZ Post.
*DHL Express Shipping (delivery within 3-5 working days, additional costs apply) is available at checkout.
How long does it take for 1Above to be delivered?
Normally, 1Above is delivered overnight in Auckland and takes 2-3 working days for New Zealand addresses. If you reside in a rural area, please allow an extra 1-2 working days for delivery.
For international orders, standard shipping may take up to 15 working days. DHL Express Shipping is also available for an additional fee.
How soon can I receive 1Above in the UK?
We regularly ship to the UK from New Zealand, and typical delivery time is up to 15 working days. We use standard shipping through NZ Post and Royal Mail.
For expedited delivery, we offer an express shipping option via DHL Express, albeit with additional fees. Selecting this option at checkout generally results in delivery within 3-5 working days.
Can I use reward points on my purchase?
Yes, you can use your 1Above Points on your orders. However, please note that they can only be applied to one-off purchases and not to subscription orders. If you need assistance applying your points, feel free to reach out to us!
Value & Subscriptions
Is 1Above expensive?
Not at all. 1Above helps you feel ready sooner, saving you days of rest after travel. Each tablet dissolves in 500 mL of water, making it more cost-effective than most hydration tablets.
Can I subscribe and save?
Yes! Save 15% on every 2-pack or 4-pack order. Choose delivery every 1, 3, or 6 months — cancel anytime, no strings attached.
How long does one tube last?
One tube covers up to 25 hours of flying — about a one-way trip like Los Angeles ↔ Sydney, New York ↔ Hong Kong, or London ↔ Auckland.
For best results, we recommend starting a couple of days before your trip and continuing for a couple of days after to support recovery. In this case, you may need an extra tube depending on the length of your journey and how much you take before and after.
As a guide:
- Short international trip (under 10 hours each way): 2 tubes may be enough.
- Long-haul trip (20+ hours each way): Plan for 4 tubes if taking before and after as recommended.
- For everyday wellness, one tube lasts about 5 days when taken at 2 tablets daily.